Reviews are split on Chorus Karaoke | Empire State NYC — which side are you on?

Chorus Karaoke | Empire State NYC holds a 4.4★ average across 1294 Google reviews, with 85% rating it 4–5 stars. What the reviews say: • Reviewers mention “accommodating staff” the most (26 mentions). • The biggest complaints cluster around “rude staff” (23 mentions). • Listed price range: $10-20. • The split at Chorus Karaoke | Empire State NYC is stark — “accommodating staff” wins the fans, “rude staff” loses the others. Some reviewers put it plainly: • “My friend and I recently visited this karaoke spot, and unfortunately, the experience was disappointing due to poor communication and unprofessional service. When we walked in, we were told it would be $40 for 1-4 peo...” • “I was disappointed with my experience at Chorus Karaoke. The lady who helped assign our room did not behave in a way that felt welcoming toward my friend and me.The interaction came across as rude and made us feel unc...” Have you been? Agree or disagree — what’s your take?